How to Contact Us
If you can't find an answer to your questions, please don't hesitate to contact us via e-mail. Our friendly support team is available around the clock to help make sure your questions are answered quickly and professionally.
Contact Us
submit (at) zero2000.com
Send us your comments! We'd love to hear from you!
submit (at) zero2000.com
Please read the FAQ and write if you have Additional questions or problems.
submit (at) zero2000.com
If you have web-site related inquiry, please contact us at: support (at) IconLibraryX.com.
Technical Support
If You Need Technical Support:
Please contact us at submit (at) zero2000.com include your name, address, email address, and order confirmation number (if you have it). We will be happy to help you.
When you submit a technical support issue, you should include:
- System configuration (CPU, RAM, OS, DISK SPACE, etc.)
- Detailed problem description (include exact error message text)
- How to reproduce the problem.
Sales
If you have sales, marketing, OEM bundling or resellers related inquiry, please contact us at: submit (at) zero2000.com.
Feedback
BytesX Software strives to develop user-friendly software tools that provide real, efficient, and effective solutions to common user needs. We take the concept of user-centered design very seriously, and many of the features and enhancements that we have implemented in our software products are a direct result of feedback and suggestions from our users.
We encourage our users to send us their suggestions for future product features and enhancements, and feedback on what we have provided thus far. All commentaries and suggestions are carefully considered -- today's suggestion could become the next great product feature.
Please send your views and suggestions to: submit (at) zero2000.com.
Bug Reporting
Like most software developers, we strive to develop software that is free of bugs. Sometimes, though, something slips through software testing, or doesn't occur with a company's test cases. If you do encounter what appears to be a bug, we want to know about it -- big or small.
In the event that you do encounter a bug, please e-mail it to us at: submit (at) zero2000.com.